Shipping & Handling:
Damage to a Covered Component during shipping is not covered by the Limited Warranty, but WER may replace such damaged Covered Components if you: •
Notify WER about any missing parts or shipping damages, within 2 days of receiving the product. Proof of damage or missing part needs to be submitted. Provide WER with a dated picture of the damaged Covered Component.
• Return all original packaging and paperwork included with the product at your sole cost, unless WER agrees in writing to pay your shipping costs.
• Note any immediately recognizable damage on the shipper’s Bill of Lading prior to signing off on the shipment.
• Shipping damage claims are very time sensitive, and it is your responsibility to immediately inspect the product for damage upon receiving.
• If you choose to set up your own independent shipping method, such as use of a freight forwarder or other similar service, WER will not replace any covered components damaged during such shipping method.
We'd love to hear from you - please use the form to send us your message or ideas. Or simply pop in for a cup of fresh tea and a cookie:
8808 Ave Dermentum, Onsectetur Adipiscing
Tortor Sagittis, CA 880986,
Monday to Saturday: 9am - 10pm
Sundays: 10am - 6pm